Returns can be done in Four easy steps:
1. Fill out the return form, describing the reason for your return, print it out and ship it with the returning item(s).
2. Box up your item and ship out, via *UPS (recommended)
3. Contact Fighters-Inc. (via Email or Phone), to ensure that the exchanged package is being monitored. Please provide the tracking number.
4. Once Fighters-Inc. has received your package, we will credit the credit card in which you used to purchase the item.
All returns excluding shipping and handling will be refunded to the original credit card used at time of purchase. At any time, you are able to reorder the correct item if it is in stock.
*It is recommended that you send all returns via UPS. Send your package insured and postage paid. We are happy to make any changes necessary for fit or preference. Please note that CLEARANCE items are not returnable. Refund amount will include only the amount paid by you after any discount was applied to the return item(s) and it will not include any shipping charge by you unless you are returning a damaged, defective, or the wrong item was sent to you.
Items must be returned before 30 days from order date to receive full refund.
What You May Return
You may return new merchandise suitable for resale; this does not include anything that has been washed, worn, altered, soiled, or damaged. Returns are accepted for refund within 30 days of purchase.
What You May Not Return
- Merchandise not suitable for return includes:
- Merchandise that has been worm
- Merchandise that has been washed
- Merchandise that has been altered, soiled, or damaged.
- Discontinued merchandise
- Customized products
Restocking Fees and Return shipments
All returns are subject to 20% restocking fee. Returns are processed within 3 days. Please allow additional time for processing during the holiday season. A confirmation email will be sent once the return has been processed.
Fighters- Inc Warranty
Fighters-Inc warrants its products to be free from defects in materials and workmanship for 60/180 days (about 6 months) from the date of purchase, proved the products supplied have not been subject to accident, alteration, negligence, abuse, or misuse. As the sole remedy under this warranty, Fighters-Inc products will, at its option, repair or replace non-conforming goods. Warranty does not cover normal wear and tear from use of products.
- How long does it take to process the return/refund?